Magic365: Sign-Up, Login and Account Verification

How to Create an Account

At Magic365 we've designed sign-up to be short and simple. You create your profile, choose Argentine pesos as your currency and you can start exploring our lobby with over 20,000 games from more than 250 providers. You complete identity verification later, when you need it to withdraw or for certain bonuses.

Signing Up at Magic365 Step by Step

1. Tap "Sign Up". The button is at the top of our website and app, on desktop and mobile.
2. Choose how to create your account. You can use your email address or link Google, X (Twitter) or Telegram directly.
3. Set your password. Use your own long password that you don't reuse on other services.
4. Select ARS as your currency. All balances, deposits and withdrawals on your account are handled in Argentine pesos.
5. Accept our Terms and Conditions. By doing so, you confirm that you are 18 or older, or the minimum legal age in your jurisdiction if it is higher.
6. Confirm your email and phone number. Some free bonuses require both to be verified, so it's best to do it from the start.

What Details You Need to Complete Sign-Up

We ask for the bare minimum to open your account. You can add the rest of your information in your profile when it's time to verify.

• An email address you have access to, or a Google, X or Telegram account.
• A strong password that you create yourself.
• Your own phone number to confirm your account and access free bonuses.
• Your real personal details, matching your ID, so that later verification is quick.
• A payment method in your name: Mercado Pago, bank transfer or a crypto wallet.

Sign-Up Requirements

Before creating your account, review these conditions. We apply them to all players to protect your balance and comply with our Curaçao Gaming Authority (CGA) licence, number OGL/2024/566/0462, valid since 26/03/2025.

Minimum Age and Sign-Up Conditions

Our services are available only to players aged 18 or over, or the minimum legal age applicable in your jurisdiction if it is higher. By signing up, you declare that your details are true and that the account is for personal use. If we find mismatched details during verification, we may ask for additional documentation before enabling withdrawals.

Sign-Up Restrictions and Access by Country

We offer our services in the jurisdictions permitted by our Terms and Conditions and applicable law. From supported countries you can sign up and play in pesos with Mercado Pago, bank transfer or crypto. We do not accept registrations from restricted countries such as the Netherlands, United States, France, United Kingdom, Italy, Portugal, Australia or Venezuela, among others listed in our terms. In addition, some games may have further regional restrictions, which we show you inside the lobby.

Sign-Up and Login on Mobile

You have just one account: create it on your phone and use it on desktop too, with the same balance, the same bonuses and the same history. We offer an Android app, iOS options depending on regional availability, and a progressive web app (PWA) you can install from your browser.

If you install our app, you can get a gift of up to 28.000 ARS. The required deposits must be made before installing it or within 72 hours afterwards, and the bonus is granted only once. Full details are on our app page.

Creating an Account from the App

When you open the app for the first time, you'll see the login and sign-up options right away. The process is the same as on the website:

1. Open the Magic365 app and tap "Sign Up".
2. Choose email or social login with Google, X or Telegram.
3. Create your password and confirm ARS as your currency.
4. Accept the terms and confirm your phone number to unlock free bonuses.

Logging In from a Mobile Browser

If you'd rather not install anything, visit us from Chrome, Safari or whichever browser you use. Our website adapts to your screen and keeps the Cashier, the "Bonuses" section and the full lobby. From the same browser you can add the PWA to your home screen to open Magic365 like an app.

• No downloads and no storage used on your phone.
• Same credentials as on the app and desktop.
• 24-hour access to support chat.

How to Log In to Magic365

You log in with the same method you signed up with. If you've linked several options in your profile, you can use any of them.

Logging In to Your Account with Your Credentials

1. Tap "Log In". You'll find it at the top, next to the sign-up button.
2. Enter your details. Type your email and password, or choose Google, X or Telegram.
3. Confirm your login. You're in: check your balance, the "Bonuses" section and the Cashier.

What to Do If You Can't Log In

• Check that your email is spelled correctly and has no extra spaces.
• Check upper and lower case in your password.
• If you signed up with Google, X or Telegram, log in with that same button.
• Try another browser or update the app.
• If the problem continues, write to us via chat or at es_support@magic365.email.

How to Recover Your Password

If you've forgotten your password, you can reset it yourself in a few steps. For security, we will never ask for your password via chat or email.

How to Reset Your Password

1. Open the login form. Tap "Log In" and then the option to recover your password.
2. Enter your registered email. We'll send you a link to create a new password.
3. Create your new password. Choose one different from previous ones and store it somewhere safe.
4. Log back in. Log in with your new password on web, app or PWA.

What to Do If You Don't Receive the Recovery Email

• Check your spam, promotions and junk folders.
• Wait a few minutes before requesting a new link.
• Make sure you used the same email you signed up with.
• If you created your account with Google, X or Telegram, log in with that method.
• If none of this works, contact our 24/7 support via chat or at es_support@magic365.email.

Identity Verification

Verification (KYC) protects your account and your money. We confirm that you are who you say you are, that you are of legal age and that the payment methods belong to you. You do it once and it stays linked to your profile.

The sooner you complete it, the smoother your first withdrawal will be. You can see how payments work in Withdrawals and in Payment methods.

When You Need to Verify Your Account

• Before your first withdrawal: to withdraw, you must have made a deposit, completed verification, wagered 3 times the amount of each deposit and met the conditions of any active bonuses.
• When activating free bonuses that require a verified email and phone number.
• To receive the birthday gift, which requires a verified profile.
• When our security team asks you for additional documentation.

Documents Needed for Verification

Upload clear images showing all four edges of the document, with no glare. The details must match those on your profile.

Account Security and Management

Your account holds your balance, your history and your personal details. We give you tools to keep it safe and to decide when to pause or close it. Find out how we protect your information in Security.

How to Protect Your Login Details

• Use a unique, long password and don't share it with anyone.
• Link Google, X or Telegram to have an alternative way to log in.
• Log out on shared devices.
• Be wary of messages asking for your password: our team never asks for it.
• Connect our official Telegram bot to get notifications about promotions, tournaments and prize draws directly.

How to Request Closure of Your Account

If you want to close your account, write to us via live chat or at es_support@magic365.email from your registered email address. Before closing it, we recommend withdrawing your available balance. If what you need is a break, you can request a temporary 7-day suspension from the "Responsible Gaming" section and set personal limits. More information in Responsible Gaming.

Welcome Bonus After Registration

Once your account is created, we offer you a special welcome package. We also add bonuses for installing our app, 50 free spins for connecting Telegram, 30 free spins for inviting friends, birthday gifts, instant rewards, tournaments, lotteries and special promotions. The terms currently shown in your account always prevail over any promotional text.

How to Check and Activate Your Welcome Bonus

1. Go to the "Bonuses" section. There you can see the offers available for your profile.
2. Read the terms. Each promotion has its own wagering requirement, limits, validity period and restrictions.
3. Activate the bonus before depositing. Deposit bonuses are activated first, and then you add funds.
4. Deposit from the Cashier. From 5.000 ARS per transaction; to complete the activation shown in the Cashier, a minimum top-up of 8.000 ARS is required.

All promotions, from the app to tournaments, are detailed in Bonuses.